E-Learning and Events Officer

Apply Now

The Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government.

Position	E-Learning and Events Officer
Department	Growth & Development - Green Municipal Fund (GMF) - Programs
Classification	Level 5
Salary	Our salaries generally range from $74,095 - $83,738, and are based on qualifications and experience
Languages	English is required, French is an asset
Term	Contract (2-year)
Location	Hybrid (Ottawa)

Why GMF is the place for you

At GMF, we empower our people to create change where it has the most impact – municipalities. GMF is a $1.6 billion permanent endowment from the Government of Canada, managed at arm's length, making it nimble and available for higher-risk, higher-impact initiatives. A further $530M investment into GMF to support the National Adaptation Strategy was announced in November 2022. Our team is committed to helping local governments switch to sustainable practices faster. GMF is the cornerstone program of the Federation of Canadian Municipalities (FCM).

Our unique mix of funding, resources, and training gives municipalities the tools they need to build resiliency — and create better lives for Canadians. Through GMF, municipalities have reduced carbon emissions; built better transportation assets; constructed efficient and resilient buildings; diverted waste from landfill; made previously unusable land available for development; and improved soil and water quality.

You in this role

As the E-Learning Officer, you will play a key role in enhancing the functionality and impact of FCM's Learning Management System (LMS), supporting the development of high-quality, accessible e-learning offerings for the Green Municipal Fund audience. This position is vital in improving the user experience for both course creators and participants, directly contributing to the Green Municipal Fund’s (GMF) Capacity Development (CD) mandate. You will convene an internal community of practice on the LMS to facilitate knowledge-sharing. You will also develop standardized reporting and performance measurement systems, improve LMS processes and capabilities, and expand the LMS’s digital offerings to meet emerging needs.

Another significant element of this role is to support the coordination and project management of the programming for the Sustainable Communities Conference (SCC), GMF's flagship event that occurs every two years. On non-SCC years, the focus of this role will be on e-learning initiatives, but event coordination will be a large focus on SCC years. Working collaboratively, the SCC planning team oversees the design and delivery of the conference program. As the E-Learning and Events Officer, you will be a key player on the SCC planning team. You will also support the planning and delivery of internal events such as team trainings and departmental retreats.

Finally, under the guidance of the Manager of Monitoring, Evaluation, Learning and Knowledge-Sharing for Capacity Development, as the E-Learning Officer, you will oversee the development, coordination, and continuous improvement of GMF's digital learning strategy. You will also support the monitoring and evaluation of capacity development activities, for instance with programming online surveys and preparing online tools for interactive sessions.

The work at FCM includes FCM becoming an even more member-driven organization that balances the realization of its goals with a people-centered approach. The incumbent embodies FCM’s commitment to being a healthy, diverse, inclusive, and anti-racist organization. As a member of the team, the E-Learning and Events Officer works in a manner that embraces these values, the corporate culture and the passion for FCM’s mandate.

What you’ll be doing

LMS Management and Development

Oversee and manage FCM’s Learning Management System (LMS), including technical support, user enrollment, course creation assistance, and system updates.
Provide hands-on support to course creators in the development, design, and implementation of e-learning content, ensuring alignment with best practices in adult learning.
Lead LMS Community of Practice (CoP), troubleshooting technical issues in consultation with the LMS vendor.
Ensure the integrity of course data and assist in ongoing system communications (e.g., course reminders, notifications).
Develop and implement a standardized approach for monitoring, evaluating, and reporting on e-learning performance.
Create frameworks for measuring the effectiveness of e-learning initiatives, ensuring consistency and alignment with GMF’s Capacity Development goals.

Conference programming & event planning and delivery support

Provide logistical and programmatic support for the bi-annual Sustainable Communities Conference (SCC) and related events, working within the SCC planning team.
Play a key role in planning and organizing internal events, including retreats, learning sessions, and other professional development opportunities.
Participates as required in cross-functional team projects for FCM-wide initiatives, such as participating in working groups, communities of practice and designing workshops/consultations and/or other activities at FCM events.

Digital Strategy Implementation

Lead the implementation of the GMF Digital Learning Strategy, improving user experience, accessibility, and the overall course creation process.
Work closely with course creators across FCM to ensure courses are inclusive and integrate an equity lens.
Identify opportunities for integrating innovative technologies to enhance the e-learning experience.

Your skills make us better

You bring:

University degree in a related field (e.g., adult education, communications, information sciences, or public administration), or equivalent.
Minimum of 3-5 years of experience in event design or event planning, e-learning development, or LMS management.

Technical Competencies

Experience with Learning Management Systems (Moodle experience preferred).
Good knowledge of e-learning design principles and adult learning theory.
Strong project management skills, including the ability to handle multiple projects and meet deadlines.
Knowledge of digital accessibility standards and tools an asset.
Experience in monitoring and evaluation an asset.
Experience with interactive online tools, such as Miro, Jamboard, Slido, Mentimeter, etc., an asset.

General Competencies

Excellent communication skills, both written and verbal.
Excellent judgment, problem solving and decision-making skills.
Exceptional customer service skills.
Good ability to lead collaborative work with multi-disciplinary teams.
Familiarity with Lean methodology or other process improvement frameworks an asset.

Why working here rocks

We prioritize work-life balance with our flexible model:

When we say flexible work model, we mean that in collaboration with your manager and based on what your team needs, you have the flexibility to determine when you work so that you can enjoy a healthy balance between work and personal demands.
While you do need to live in Canada for this role, you can primarily work from home. Travel may be required to Head Office in Ottawa periodically. The majority of the GMF team operates from the National Capital Region.
We do like to visit the areas we are impacting and it allows us to see unique and wonderful parts of our country. You may find yourself traveling nationally 10-15% of the time.

We don’t just talk about employee wellness, we live it:

Summer hours between July 1 and Labour Day:
- 7-hour workdays rather than 7.5
- Every Friday off in the summer
Flexible work arrangements to support productivity and well-being
Commitment to employee development
Competitive range of employee benefits and services
Office facilities located in the Byward Market and Ottawa’s downtown core

We’re committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging, where individuals from diverse racial and ethnic identities, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

How to apply

If this role speaks to you and the impact you want to make, we’d love to hear from you! Apply today.

The deadline to apply is June 4th, 2025, or until the position is filled.

The future of work here includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work.

The future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required live within 80kms of downtown Ottawa and be authorized to work in Canada.

For additional information on this posting, or for further information on FCM, access our website at www.fcm.ca. Learn more about the Green Municipal Fund at https://greenmunicipalfund.ca/

Apply Now